Last Updated: August 18, 2025

AJS Creations Services Private Limited (“AJS Creations Services,” “we,” “our,” or “us”), operating www.grownbrilliance.co.in (the “Site”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us in India.

By using our Site or providing your personal information, you consent to the practices described in this Privacy Policy.

1. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy regularly.

2. COLLECTION OF PERSONAL INFORMATION

We may collect the following categories of information when you interact with us, including online, by phone, or in store:

• Contact Data: name, email address, postal address, phone number.
• Payment Data: UPI, credit/debit card details (not stored after transaction), billing and shipping details.
• Profile Data: preferences, wish lists, ring sizes.
• Communications Data: messages, reviews, customer support requests.
• Identity Verification Data: PAN, Aadhaar (only if legally required, e.g., for tax reporting or fraud prevention).
• Device & Interaction Data: IP address, browser details, location, cookie data, analytics.

We collect this information directly from you, automatically via our Site, or from trusted third-party partners (e.g., logistics, payment processors).

3. USES OF PERSONAL INFORMATION

We may use your information for:

• Processing and fulfilling your orders, including payments and delivery.
• Communicating with you regarding orders, returns, and inquiries.
• Sending you marketing and promotional messages (with consent, as per TRAI rules).
• Improving our products, services, and customer experience.
• Fraud detection, security, and legal compliance.
• Complying with tax, accounting, and regulatory obligations.

4. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, and similar tools to improve your experience, track usage, and provide tailored advertising. You may disable cookies through your browser, but some site features may not work properly.

5. DISCLOUSER OF PERSONAL INFORMATION

We may share your information with:

• Service providers (Blue Dart, payment gateways, IT hosting, analytics).
• Professional advisors (lawyers, auditors, consultants).
• Government authorities when required under Indian law (e.g., Income Tax Dept., law enforcement).

We do not sell your personal information.

6. DATA STORAGE & RETENTION

Your data will be stored securely in India (or outside India where permitted, with safeguards). We retain personal data for as long as necessary to:

• Fulfill the purposes outlined in this Policy,
• Comply with legal obligations (e.g., tax laws),
• Resolve disputes, and
• Enforce agreements

We do not sell your personal information.

7. DATA PROTECTION RIGHTS (DPDP Act, 2023)

As per the Digital Personal Data Protection Act, 2023, you have the right to:

• Access: Know what personal data we hold about you.
• Correction & Erasure: Request corrections or deletion of your personal data.
• Consent Withdrawal: Withdraw consent for data processing (without affecting prior lawful processing).
• Grievance Redressal: Raise complaints with our Grievance Officer.

You may exercise these rights by contacting us at [email protected]..

8. DATA SECURITY

We implement reasonable technical and organizational safeguards, including PCI-DSS standards for payments and encryption for sensitive data. However, no system is fully secure, and we cannot guarantee absolute security.

9. USE BY MINORS

Our Site is intended for individuals 18 years and older. We do not knowingly collect personal data from minors. If we discover such collection, we will delete the data.

10. THIRD - PARTY LINKS

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

11. GRIEVANCE REDRESSAL

In compliance with the DPDP Act, 2023, we have appointed a Grievance Officer:

Priyanshi Shah

AJS Creations Services Private Limited

Mumbai, India

Email: [email protected]

12. CONTACT US

For any questions or privacy-related concerns, please contact: [email protected].

AJS Creations Services Private Limited

Registered Office: AJS Creations Services Private Limited, B-406, B-TOWER,

SWASTIK UNIVERSAL, DUMAS, SURAT, PIPLOD, 395007 GUJARAT, Tel no 9922971057

Email: [email protected]

Grievance Officer (India)

Name: Priyanshi Shah

Designation: Grievance Officer

Email: [email protected]